Archive for the ‘Tracking’ Category

UPDATED: Integrating Google Analytics with a CRM

Wednesday, March 18th, 2009

A while back I wrote a post about how you can integrate Google Analytics with a CRM system. That posts referenced the old urchin.js code and is in need of an update. Plus a lot of people have been asking me about different integration options and I thought ...

Tracking Email with Google Analytics

Tuesday, November 4th, 2008

In the past few weeks I've gotten a lot of questions about how to track email with Google Analytics. While I did cover the broad topic of online ad tracking in a previous series of posts, email tracking has certain nuances that I think should be addressed. The Concept Tracking email campaigns ...

Tracking YouTube Videos with Google Analytics

Tuesday, July 29th, 2008

A while back, Google Analytics and YouTube introduced YouTube Insight, a tool to provide more information about the people viewing your videos on www.youtube.com. It's pretty cool stuff and if you're posting videos to YouTube it provides a lot of great information. But what about YouTube videos that are embedded ...

Tying clicks & content to conversion in GA

Sunday, July 20th, 2008

Many site owners spend a lot of time creating content that is supposed to drive conversions. But what's the best way to measure the performance of this content with Google Analytics? How can we measure a specific piece of content, be it a page or a piece of ...

Google Analytics E-Commerce Tracking Pt. 4: Tracking Lead Gen Forms

Wednesday, July 2nd, 2008

One thing that I try to stress in my client work and training is that Google Analytics is a platform. If you understand the framework you can use it to track many different things. E-commerce tracking is one part of Google Analytics that is particularly flexible and can ...

Google Analytics E-Commerce Tracking Pt. 3: Why EVERYONE Should Use It

Wednesday, June 25th, 2008

The Google Analytics e-commerce reports contain two specific reports that I believe are critical to understanding the behavior of site visitors: Days to Purchase and Visits to Purchase. These reports are the only way to measure the online sales cycle using Google Analytics. But, as their names imply, these reports ...

Google Analytics E-Commerce Tracking Pt. 2: Installation & Setup

Tuesday, January 22nd, 2008

This is part 2 in my series on Google Analytics e-commerce tracking. In part 1 I described, at a conceptual level, how GA e-commerce tracking works. In this post I'll get into the specifics of the code and how to install it. This isn't the most exciting stuff (that ...