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Analytics Talk

Digital Analytics for Business

UPDATED: Integrating Google Analytics with a CRM

Posted: March 18, 2009 57 Comments

A while back I wrote a post about how you can integrate Google Analytics with a CRM system. That posts referenced the old urchin.js code and is in need of an update. Plus a lot of people have been asking me about different integration options and I thought it would be a good time to […]

Filed Under: Tips, Tracking Tagged With: configuration, implementation, Tips

Tracking Email with Google Analytics

Posted: November 4, 2008 92 Comments

In the past few weeks I’ve gotten a lot of questions about how to track email with Google Analytics. While I did cover the broad topic of online ad tracking in a previous series of posts, email tracking has certain nuances that I think should be addressed. The Concept Tracking email campaigns in Google Analytics […]

Filed Under: Analysis, Campaign Tracking, Tracking, Web Analytics Tagged With: camapign tracking, email-marketing, email-tracking, link-tagging

Tracking YouTube Videos with Google Analytics

Posted: July 29, 2008 37 Comments

A while back, Google Analytics and YouTube introduced YouTube Insight, a tool to provide more information about the people viewing your videos on www.youtube.com. It’s pretty cool stuff and if you’re posting videos to YouTube it provides a lot of great information. But what about YouTube videos that are embedded in a site? What’s the […]

Filed Under: Campaign Tracking, Event Tracking, Tracking Tagged With: Event Tracking, google-analytics, video-tracking, Web Analytics, web-2.0

Tying clicks & content to conversion in GA

Posted: July 20, 2008 23 Comments

Many site owners spend a lot of time creating content that is supposed to drive conversions. But what’s the best way to measure the performance of this content with Google Analytics? How can we measure a specific piece of content, be it a page or a piece of creative, and it effect on conversions? Google […]

Filed Under: Tips, Tracking Tagged With: Analysis, google-analytics, Tips, tricks

Google Analytics E-Commerce Tracking Pt. 4: Tracking Lead Gen Forms

Posted: July 2, 2008 35 Comments

One thing that I try to stress in my client work and training is that Google Analytics is a platform. If you understand the framework you can use it to track many different things. E-commerce tracking is one part of Google Analytics that is particularly flexible and can be used many different ways. There’s a […]

Filed Under: Ecommerce, Tracking Tagged With: e-commerce-tracking, google-analytics, how-to, setup

Google Analytics E-Commerce Tracking Pt. 3: Why EVERYONE Should Use It

Posted: June 25, 2008 49 Comments

The Google Analytics e-commerce reports contain two specific reports that I believe are critical to understanding the behavior of site visitors: Days to Purchase and Visits to Purchase. These reports are the only way to measure the online sales cycle using Google Analytics. But, as their names imply, these reports are focused on commerce. But […]

Filed Under: Ecommerce, Tracking Tagged With: e-commerce, google-analytics, Tracking

Google Analytics E-Commerce Tracking Pt. 2: Installation & Setup

Posted: January 22, 2008 70 Comments

This is part 2 in my series on Google Analytics e-commerce tracking. In part 1 I described, at a conceptual level, how GA e-commerce tracking works. In this post I’ll get into the specifics of the code and how to install it. This isn’t the most exciting stuff (that will be part 3), but a […]

Filed Under: Ecommerce, Tracking Tagged With: e-commerce-tracking, google-analytics, how-to, setup

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Recent Posts

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